Patient Services Representative / Medical Assistant (PSR/MA)

At MCHC Health Centers we’re all about making a positive impact. We’re a mission-driven team that values collaboration, inclusion, and showing up for the people we serve. When you join us, you’re not just doing a job, you’re making a difference. Be the welcoming face and a vital part of patient care at our clinic.

Requirements

• Welcome patients and visitors with professionalism, courtesy, and warmth
• Schedule and manage patient appointments, including follow-up visits
• Verify insurance eligibility and guide patients through financial assistance options
• Assist patients with registration, forms, and use of the patient portal
• Collect payments and maintain accurate financial records
• Maintain and update patient information in the Electronic Health Record (EHR)
• Ensure reception and waiting areas are clean, organized, and welcoming
• Welcome and prepare patients for visits, collecting vital signs and health information
• Assist providers with exams, procedures, and treatments within your scope of practice
• Administer medications and vaccines in accordance with provider orders and within the Medical Assistant scope of practice
• Perform routine tests (such as vision and hearing screenings) and assist with lab specimens
• Maintain accurate documentation using our Electronic Health Record (EHR) system
• Help manage prescription refill requests and medication reconciliations
• Provide clear patient education and support as directed by the provider

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time off (PTO) and 8 Paid Holidays
• Life Insurance
• 401(k) with up to 4% Employer Match
• Flexible Spending Account (FSA)
• Eligible to apply for Loan Repayment Programs such as AHLRP
• Tuition Assistance (after 12 months of employment, up to $4,000/year)