German Speaking Customer Success Manager - DACH
MentimeterBerlin
Posted August 29, 2025
No company description available.
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.
We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together.
We are looking for someone with high energy, an entrepreneurial tempo with the main focus on commercial initiatives to drive retention and revenue growth among our Enterprise customers. Our next team member understands how to create long-term strategic relationships with customers from all over the world.
We’re now looking for a Customer Success Manager to join our growing team in the DACH region.
As a Customer Success Manager, your mission is to ensure our customers gain maximum value from their investment in Mentimeter. You’ll drive product adoption, engagement, and long-term success by understanding the unique needs of educational environments and aligning them with our Enterprise solutions.
You’ll collaborate closely with Relationship Managers to deliver a seamless customer experience, guiding institutions through onboarding, training, and value realization. With an understanding of the academic world’s rhythm, you’ll play a key role in adapting our success strategies to align with semester-based cycles, pedagogical goals, and diverse stakeholder groups.
To deliver this outstanding experience, you’ll work cross-functionally with colleagues in Product, Marketing, and Sales. You’ll serve as a strategic partner on assigned accounts, bridging the gap between customer needs and Mentimeter’s solutions.
Join a fast-growing company where your impact and insights directly influence our approach in a key vertical!
We’re looking for an experienced Customer Success Manager who is passionate about driving customer value and long-term relationships. You bring a structured, proactive, and collaborative approach, with the ability to work across multiple stakeholders and functions. It is required that you are fluent in both German and English.
At Mentimeter, we believe in the power of potential. If you bring the right mindset and ambition, this is a place where you can grow quickly and make a meaningful difference.
Contribute to a scalable, world-class Customer Success strategy
Skills & Requirements
The recruitment process consists of:
What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance.
All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page
Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.
Learn more about our culture by visiting our Culture page.
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