Gerente de Gestión de BPOs - Customer Experience
Mercado LibreBuenos Aires, Autonomous City of Buenos Aires, Argentina
Posted November 4, 2025
Full Time
About the Company
Founded in 1999 and headquartered in Buenos Aires, Argentina, Mercado Libre is Latin America's leading e-commerce technology company. Through its primary platforms, MercadoLibre.com and MercadoPago.com, the company offers comprehensive solutions for buying, selling, advertising, and online payments, serving millions of users across 18 countries. With a focus on internet, e-commerce, fintech, and logistics, Mercado Libre is distinguished by its user-friendly platform, safety features, and efficient market creation in Latin America.
Job Description
Join Mercado Libre in democratizing commerce and financial services to transform lives in Latin America. As a Customer Experience Manager, you'll plan and execute the CX strategy, optimize resources, and drive continuous improvement.
Requirements
- Industrial Engineering or related field degree
- 5 years of experience in similar positions
- Desirable: experience in Controlling, Planning, and Strategic Consulting, knowledge of SQL
Benefits
- Part of a company with an entrepreneurial spirit
- Opportunities for development and growth
- Excellent work climate
