Dutch Speaking Customer Support for Mobile Banking Services Department

Mercier Consultancy is seeking a Dutch-speaking Customer Support Agent to join their Mobile Banking Services Department. The role involves assisting users with mobile banking inquiries, including account management, transactions, and general banking support. Fluency in both Dutch and English is essential, along with strong communication and problem-solving skills.

Requirements

• Fluency in Dutch and English, both written and spoken
• Previous experience in customer support, especially in banking or financial services
• Excellent communication skills
• Ability to handle sensitive information
• Proficiency with customer service software
• Strong problem-solving skills
• Flexibility to work evenings and weekends
• Commercial/Financial Knowledge
• Strong attention to detail

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year