German Speaking Customer Support for Gaming & Esports Department

Mercier Consultancy is seeking a German-speaking Customer Support Agent for their Gaming & Esports Department. The role involves providing friendly support to gamers and esports enthusiasts, assisting with account management, troubleshooting, and keeping up-to-date on gaming trends. This position focuses on creating a positive gaming experience and ensuring customer satisfaction.

Requirements

• Fluency in German and English, both written and spoken
• Experience in customer support, especially within the gaming or esports industry (a plus)
• Outstanding communication skills
• Problem-solving ability
• Familiarity with gaming platforms
• Positive attitude and passion for gaming
• Flexibility to work varying shifts

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Training
• Relocation Package