Turkish speaking customer service agent for Aviation industry

Mercier Consultancy is seeking a Turkish-speaking Customer Service Agent to join their team in the Aviation industry. The role focuses on providing excellent support to Turkish-speaking customers regarding flights, bookings, and airline services. It requires a customer-centric approach and strong communication skills. The position offers competitive compensation and benefits.

Requirements

• Fluency in Turkish and English, both spoken and written.
• Experience in customer service, preferably in the aviation or travel industry.
• Strong communication and interpersonal skills.
• Ability to handle stressful situations and resolve issues efficiently.
• Familiarity with airline operations and travel logistics (advantage).
• Proficient in customer service software (advantage).

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package (flight, transfer and hotel)
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year