Dutch Speaking Customer Support for Logistics & Shipping Department

Mercier Consultancy is seeking a Dutch-speaking Customer Support Representative for their Logistics & Shipping Department. The role focuses on providing exceptional support to Dutch-speaking clients, ensuring their satisfaction and smooth navigation of logistics and shipping services. This position involves responding to customer inquiries, resolving issues, and providing updates on shipments.

Requirements

• Fluency in Dutch and English (written and verbal)
• Prior experience in customer support (logistics/shipping industry preferred)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Proactive approach to customer satisfaction
• Ability to manage multiple tasks in a fast-paced environment
• Familiarity with customer support tools & logistics management systems

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries
• Training
• Accommodation Assistance