Dutch Speaking Customer Support for Online Marketplace Platform Department

Mercier Consultancy is seeking a Dutch-speaking Customer Support Representative to assist Dutch-speaking clients with their needs on the online marketplace platform. This role involves providing exceptional service and guidance, managing accounts, listings, and transactions, and contributing to platform improvements. The ideal candidate will be passionate about e-commerce and customer service.

Requirements

• Fluency in Dutch and English (written and verbal)
• Experience in customer support, particularly within e-commerce or marketplace environments
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and attention to detail
• Proactive approach to ensuring customer satisfaction
• Ability to multitask effectively in a fast-paced setting
• Familiarity with customer support tools and e-commerce platforms is a plus

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries
• Training
• Accommodation Support