German Speaking Customer Support for Transportation Services Department

Mercier Consultancy is seeking a German-speaking Customer Support Representative for their Transportation Services Department. The role involves providing outstanding customer support to German-speaking clients, assisting with transportation-related inquiries, and contributing to a positive client experience. The company emphasizes excellent communication and proactive problem-solving.

Requirements

• Fluency in German and English
• Prior experience in customer support, preferably in the transportation or logistics industry
• Outstanding communication and interpersonal skills
• Strong problem-solving abilities
• Proactive approach to customer satisfaction
• Ability to manage multiple tasks efficiently
• Comfortable using customer support software and tools

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year
• Training
• Accommodation Support