Italian Speaking - Customer Service Representative

Mercier Consultancy is hiring a Customer Service Representative fluent in Italian to provide excellent support to Italian-speaking clients. The role focuses on resolving inquiries, maintaining records, and enhancing customer satisfaction. Training and ongoing support are provided.

Requirements

• Fluency in Italian and English, both written and spoken
• Exceptional communication and listening skills
• Experience in customer service or a related field (preferred)
• Ability to prioritize tasks and manage inquiries
• Strong analytical and problem-solving abilities
• Customer-centric attitude
• Experience with customer service platforms (plus)

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries
• Training
• Accommodation Support