Nordic Speaking Customer Support for Transportation Services Department

Mercier Consultancy is seeking a Nordic Speaking Customer Support Representative for their Transportation Services Department. This role involves providing exceptional customer support to Nordic-speaking clients, delivering guidance related to their transportation inquiries, and resolving issues with a collaborative team. The position offers a fast-paced environment and the opportunity to contribute to outstanding customer service.

Requirements

• Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish)
• Fluency in English
• Prior experience in customer support, preferably within the transportation or logistics field
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proactive approach to customer satisfaction
• Ability to manage multiple tasks in a fast-paced environment
• Familiarity with customer support software and tools
• Valid driver's license

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries
• Training