Polish Speaking Customer Support for Home Appliances Department

Mercier Consultancy is seeking a Polish Speaking Customer Support Representative to serve Polish-speaking clients for their Home Appliances Department. The role focuses on providing expert assistance, troubleshooting, and product information, and contributing to customer satisfaction and long-lasting relationships. This position involves communicating effectively in Polish and collaborating with internal teams.

Requirements

• Fluency in Polish and English, both written and verbal
• Previous experience in customer support, preferably in the home appliances or retail industry
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proactive approach towards customer satisfaction
• Ability to manage multiple inquiries efficiently
• Familiarity with customer support tools and CRM systems

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support Finding Accommodation
• Fully Paid Training