Portuguese Speaking - Customer Service Representative

Mercier Consultancy is seeking a Portuguese-speaking Customer Service Representative to provide exceptional service to Portuguese-speaking clients. The role involves handling customer inquiries, resolving issues, and ensuring a positive customer experience. Responsibilities include maintaining customer records, collaboration with team members, and continuous learning.

Requirements

• Fluency in Portuguese and English (written & verbal)
• Strong verbal and written communication skills
• Customer service experience is advantageous
• Ability to handle multiple inquiries in a fast-paced environment
• Detail-oriented with solid problem-solving capabilities
• Customer-oriented approach
• Experience with customer support tools (a plus)

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Health Insurance
• Private Health Insurance
• Extra Salaries Per Year
• Accommodation Assistance (after hotel)
• Training
• More...