Property Claims Specialist Field I

Join our team as a Property Claims Specialist Field I and help people restore their lives when unexpected events happen to their homes. Provide exceptional customer service and investigate, evaluate, and settle minor to moderate homeowner's property claims in a timely and efficient manner.

Requirements

• Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner.
• Ability to perform field inspections at least 50% of work time.
• Ability to handle virtual claims.
• Compare facts gathered during the investigation against the policy to determine coverage of claim;
• Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims;
• Responsible for effectively and timely communicating with insureds and/or their representatives to resolve issues and ensure customer satisfaction.
• Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.
• At times may direct, monitor, and review files handled by independent adjusters to conclusion.

Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401(k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more