Critical Response Consultant 1860
MeridianLinkUnited States
Posted October 28, 2025
Full Time
About the Company
MeridianLink empowers employees to make a difference and deliver exceptional customer experiences.
Job Description
Join MeridianLink as a Critical Response Consultant and become a pivotal force in driving customer satisfaction and retention. This dynamic role blends technical expertise, strategic leadership, and executive communication to resolve critical client escalations and protect long-term relationships.
Requirements
- Bachelor’s degree required
- 4-6 years of relevant experience in escalation management, technical account management, or program leadership
- Proven ability to lead complex assignments with minimal instruction
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
