Operations and Service Delivery Leader (Full Time, Onsite)
MetaSourceNew York, United States
Posted February 6, 2026
75000 - 85000 USD
Full Time
About the Company
MetaSource is a fast‑growing digital transformation company that delivers tailored solutions and services for enterprise automation, including content capture, document imaging, and data quality monitoring. The company emphasizes client success and employee engagement through a culture of ownership, shared vision, and integrity.
Job Description
The Operations and Service Delivery Leader is responsible for overseeing planning, production, compliance, client implementation, service delivery, driving continuous improvement initiatives, and ensuring alignment with strategic business goals.
Requirements
- 5+ years of leadership, service delivery, and or operations experience
- Bachelor's degree in a related discipline
- Strong analytical and decision-making skills with experience in performance management, budgeting, and process improvement
- Excellent supervisory, management, and interpersonal skills
- Ability to communicate (verbally and written) effectively
- Intermediate to advanced skills with Microsoft Office, including Microsoft Word, Microsoft Excel, and Microsoft Outlook
- Ability to understand different software systems and how they work
Benefits
- Medical
- Dental
- Vision
- Time Off
- Wellness Program
- Retirement