Customer Service Representative I
Metro City BankAtlanta, Georgia, United States
Posted January 5, 2026
Full Time
About the Company
Metro City Bank is a state‑chartered, FDIC‑insured full‑service commercial bank dedicated to serving small and medium‑sized businesses and individuals, with a particular focus on Asian‑American communities in the Eastern U.S. and Texas. The bank offers a comprehensive suite of products—including personal and business checking, various loan options (commercial real estate, SBA, auto, and residential), and lines of credit—designed to meet the needs of both established residents and first‑generation immigrants. What sets Metro City Bank apart is its culturally competent approach: a diverse management team and staff who speak customers’ languages and understand their unique financial goals, enabling personalized and reliable service.
Job Description
Provides services for branch customers, promotes positive relations, and handles customer inquiries.
Requirements
- High school Diploma or equivalent
- Customer Service Experience
- Teller experience preferred
- Software skills including Microsoft Office, Adobe, Internet, and Email
- Bilingual skills in English/Korean or English/Chinese preferred