CBS - RECOVERIES MANAGER
MetrobankQuezon City, Philippines • Manila, Philippines • Philippines • Philippines • Philippines
Posted August 12, 2025
Full Time
About the Company
Metrobank is the Philippines' leading universal bank, offering a wide range of financial services through an extensive network of 870 branches and 1,900 ATMs. Committed to customer delight, teamwork, and integrity, Metrobank fosters a professional environment where hard work is rewarded with competitive compensation and long-term career growth opportunities.
Job Description
Metrobank is seeking a CBS - RECOVERIES MANAGER to manage and supervise Recoveries Assistants, ensuring targets are met and overseeing compliance and performance of agencies. This role involves proactive agency management, analytics, and coaching to maximize collection effectiveness. The position focuses on recovering delinquent accounts and maximizing credit recovery.
Requirements
- Ensure Recovery policies are in place
- Supervise Recoveries Assistants
- Monitor delinquency levels
- Conduct regular visits to agencies
- Monitor and optimize collection efforts
- Create analytics on strategic initiatives
- Ensure compliance across Visayas-Mindanao sites
Benefits
- Competitive salary
- Opportunities for professional development