Head of Banking Operations

The Head of Banking Operations is responsible for leading core banking operations, driving efficiency, and increasing automation and compliance through technology-enabled solutions. This role will focus on optimizing processes, implementing innovative strategies, and ensuring that the operations departments are positioned for future growth and success.

Requirements

• A minimum of 15 years of professional experience involving technology-focused process improvements, transformations, and system implementations with a strong emphasis on operational efficiency.
• Extensive knowledge in transaction banking, payment processing, and financial services, including: Managing operational risk, Deposit operations (e.g., item processing, deposit product management), Loan operations (e.g., loan booking, closing, and administration), Bank Reconciliations
• Proficiency in deposit and loan regulations including ECCHO Operating Rules
• Ability to establish and communicate a vision, solve problems from a high level, and be deeply involved in processes, systems and service delivery details.
• Strong analytical skills, excellent time-management and organizational habits, and effective communication and presentation skills for senior stakeholders.
• Experience working in dynamic, rapid growth environments with tight deadlines.
• Hands-on approach with strong interpersonal skills — able to build and manage relationships with team members, cross-functional colleagues, and external partners.
• Track record of leading and developing a team, investing in coaching and development.

Benefits

• Flexible work schedule where employees can work from home one day a week.
• Potential Salary: $275,000 - $300,000 annually
• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.