Desktop Support Technician
MetroSysPhoenix, Arizona, United States
Posted August 27, 2025
Full Time
About the Company
MetroSys, Inc., based in San Diego, CA, is a leading Technology & Staffing Solutions firm specializing in NetApp storage, data migration, and complex IT staffing. With expertise in enterprise infrastructure, managed services, telecom, and recruiting, MetroSys offers innovative solutions to global clients across various industries. The company's core values of teamwork, integrity, accountability, and diversity drive its success, making it a trusted technology partner that simplifies business needs.
Job Description
We are seeking a skilled Desktop Support Technician to provide onsite technical support to local locations. The role involves troubleshooting hardware and software, setting up and configuring desktop systems, and providing general IT support. It requires frequent travel between company locations and a focus on resolving user issues.
Requirements
- Proven experience as a Desktop Support Technician or similar role.
- Strong knowledge of Windows and Mac OS environments.
- Experience with Microsoft Office 365, Active Directory, and VPN setup and support.
- Basic understanding of networking, including TCP/IP, DNS, and DHCP.
- Excellent problem-solving skills with the ability to troubleshoot hardware, software, and network issues.
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Ability to travel to multiple local locations regularly.
