Senior Voice Engineer

MetTel is a global communications solutions provider seeking a Senior Voice Engineer to join their Network Engineering Team. The ideal candidate will have hands-on experience with Cisco/BroadSoft and Oracle SBC configurations, solid knowledge of VoIP protocols, and experience working with Hosted Voice environments.

Requirements

• Good understanding and hands-on experience of Cisco/BroadSoft and Oracle SBC configurations and reference architectures.
• Solid knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience.
• Work with Hosted Voice environments (BroadSoft Preferred), Session Border Controller experience for Access and SIP Trunking.
• Knowledge of Legacy E9-1-1 and NG9-1-1 technologies and standards such as NENA i3. Knowledge of Kari's Law and RAY BAUM'S act.
• Experience with Avaya, Cisco, Oracle, BroadSoft, Microsoft suite of telephony and UC products, Polycom, Adtran IADs.
• In-depth knowledge of IPv4 & IPv6 network technologies such as IP addressing (CIDR, VLSM), ARP, IP routing, etc. Layer-2 network technologies including 802.1q VLAN tagging
• Experience with scripting and test automation highly preferred
• Experience designing and deploying carrier SIP solutions.
• Experience with private, public and hybrid clouds preferred
• Manage end-to-end Voice and Collaboration infrastructure delivery lifecycle including the collection and translation of business requirements to enable technical execution of network programs and projects
• Experience working with vendors providing VoIP network components to the company. This includes staying abreast of new VoIP components or new features on existing VoIP network that could benefit existing or future customers.
• Interact with various inter and intra departmental peer groups to cooperatively achieve best results in all assigned tasks
• Experience with VoIP security platforms, Robocalls mitigation, STIR/SHAKEN, VoIP troubleshooting Tools.
• Experience working with LCR (Least Cost Routing) and carrier rate decks
• Voice Traffic & Translation experience, full understanding on LERG updates and deployments.
• Good knowledge of Networking; TCP/IP, SFTP, DHCP, LAN, WAN, MPLS, Cisco Routers, Switches/Firewalls
• Good to have knowledge/experience on VMware, Amazon Cloud Connect, Cloud based call center, MS SQL
• Provide Tier4 technical support for enterprise customer network, including troubleshooting voice, video and data (IP) traffic

Benefits

• Opportunity to grow and develop skills and competencies
• Collaborative environment with diverse professionals
• Rewarding career