Technical Support - Wireless
MetTelNew Jersey, United States
Posted October 30, 2025
80000 - 90000 USD year
Full Time
About the Company
MetTel is a global communications solutions provider offering tailored connectivity and networking solutions for voice, data, mobility, and IoT. Leveraging a broad portfolio of innovative technology and a dedicated management approach, MetTel transforms legacy networks with intelligence, security, and cost savings, enabling organizations to focus on their core operations. Recognized as a Leader in the Gartner Magic Quadrant for Managed Network Services, MetTel delivers unparalleled customer experiences through its comprehensive suite of services.
Job Description
MetTel is seeking a Technical Support - Wireless engineer to support client and vendor issues with cellular devices. This role involves device certification, troubleshooting, client setup, and contributing to the technology lifecycle. The team focuses on cost savings, efficiency, and innovation while offering professional development opportunities.
Requirements
- 3+ years of experience in cellular network core architecture and design
- Above average 2G/3G/4G/5G Networking knowledge
- Understanding of IT policies, architecture, and Active Directory
- Knowledge of 3GPP guidelines
- Familiarity with Samsung Knox, AirWatch MDM, Intune, CyberReef, etc.
- Knowledge of IoT design and troubleshooting
- Familiarity with IoT design and troubleshooting
- Willingness to execute scientific methods with a strong documentation discipline
