Cloud Support Engineer
MicroStrategyPune, Maharashtra, India
Posted March 12, 2025
Full Time
About the Company
MicroStrategy is an independent analytics and business intelligence company pursuing growth in enterprise analytics software and acquiring and holding bitcoin as a reliable store of value.
Job Description
Cloud Support Engineer responsible for providing technical support for MicroStrategy Products, resolving customer issues, and growing product knowledge. Must be passionate about technology, thrive in challenging situations, and have strong analytical and troubleshooting skills.
Requirements
- Provide support for MicroStrategy's Business Intelligence product suite, Cloud platform, and its underlying technologies
- Develop strong relationships with MicroStrategy customers and partners
- Find creative and sophisticated solutions to complex problems
- Collaborate and communicate effectively with peers and internal teams
- Prioritize and communicate product defects and enhancements
- Contribute to the growth of the MicroStrategy Community
- Enhance personal and professional growth by participating in Internal Development Programs
- Work in a strong team environment
Benefits
- Strong team environment
- Internal Development Programs
- Opportunity to contribute to the growth of the MicroStrategy Community
