Commercial Services Customer Support Associate
MidFirst BankOklahoma City, Oklahoma, United States
Posted December 19, 2025
Full Time
About the Company
MidFirst Bank is the largest privately owned bank in the United States, holding $41.2 billion in assets and operating in the Southwest and major U.S. markets. It offers a full suite of personal, commercial, trust, private banking, and mortgage products, and is a leading commercial‑real‑estate lender and national mortgage‑servicing provider. The private‑ownership structure enables a tailored, community‑focused approach that blends deep local knowledge with the flexibility of a private firm. Employees prioritize loyalty, integrity, and a commitment to customers’ financial goals, while the bank actively supports education, charity, and civic initiatives in the communities it serves.
Job Description
The Commercial Services Customer Support Associate will provide direct telephone and email support to business and commercial clients, facilitating the onboarding process and completing account and service maintenance.
Requirements
- 1-3 years banking experience or college degree preferred
- Excellent verbal and written communication skills
- Ability to provide a high degree of customer service
- Problem solving skill with strong attention to detail
- Ability to operate in a deadline-driven environment with specific service level agreements