Senior Loyalty and Retention Manager
MiFinityMalta
Posted October 20, 2025
Full Time
About the Company
MiFinity is a regulated fintech company offering a wide range of digital payment services to over 1 million users in 223+ countries and territories.
Job Description
We are seeking a data-driven and customer-focused Loyalty and Retention Manager to join our Marketing team in Malta. The successful candidate will own and manage the MiFinity loyalty programme and lead all retention marketing initiatives across the business.
Requirements
- 3+ years in a retention, CRM, or lifecycle marketing role.
- Experience with marketing automation tools and CRM platforms (e.g., CleverTap, Braze, Hubspot).
- Strong analytical skills and experience working with data to drive marketing decisions.
- Excellent communication skills and ability to work cross-functionally.
- Strong understanding of loyalty programmes and customer retention strategies.
- Experience in fintech, payments, or iGaming preferred.
Benefits
- Hybrid working environment with flexibility.
- Opportunity to work on innovative projects with global impact.
- A collaborative and fast-paced culture that rewards initiative.
- Competitive salary and benefits.
