ProServices Engineer
MilestoneColorado, United States • Colorado, United States
Posted October 16, 2025
105000 - 120000 USD year
Full Time
About the Company
Milestone is an AI-first digital experience platform that drives online growth for businesses across hospitality, retail, finance, healthcare, and automotive. Offering a suite of products including a hybrid headless CMS, personalization engine, AI content studio, events calendar, schema manager, local listings, and more, Milestone helps companies achieve sustained online success through advanced SEO, analytics, and customer engagement solutions. Recognized for its high ratings in the martech industry, Milestone serves large enterprises, mid-market companies, and SMBs with a focus on delivering measurable results.
Job Description
Milestone is seeking a Professional Services Engineer to support XProtect product line by system deployments, upgrades, migrations, and health checks. This role requires collaboration with customers and internal teams, along with end-to-end implementation projects. Candidates should be tech-savvy, customer-focused, and ready to travel for up to 60% of the time.
Requirements
- At least three years of proven experience as a Pro Services Engineer, Technical Support Engineer, or similar role.
- Hands-on experience with deployment of Enterprise VMS software (a plus if it is Milestone).
- Experience with Windows, Windows Server, and Microsoft SQL databases.
- Strong knowledge of hardware, software, networking, and troubleshooting.
- Excellent written and verbal communication skills in English.
- Experience managing customer deployment projects.
- Experience with cloud providers (Azure, GCP, AWS) is advantageous.
- High Availability (HA) configuration or architecture experience is a plus.
- Certifications in Microsoft, Linux, Cisco, or similar technologies are a plus.
Benefits
- Medical/Dental Benefits
- FSA or HSA
- 401k with 6% Safe Harbor employer match
- Paid Parental Leave
- Generous PTO
- Paid Sick Time
- Company Holidays
- Short Term disability policy
- Long Term disability policy
- Life Insurance
