As an F&B Ambassador, you will be the face of our food and beverage outlet, ensuring a memorable and exceptional experience for our guests.
Requirements
- Welcome guests with warmth and enthusiasm, creating a positive first impression.
- Provide personalized and attentive service, anticipating and fulfilling guest needs.
- Maintain a thorough understanding of the dining area layout, table numbers, and overall flow of service.
- Handle guest inquiries, concerns, and feedback professionally and promptly, striving to resolve issues to the satisfaction of the guest.
- Uphold cleanliness and organization standards in the dining area, ensuring a pleasant and comfortable environment.
- Collaborate with kitchen and F&B team to maintain smooth operations and efficient service.
- Act as a liaison between guests and management, conveying guest preferences and feedback to enhance overall guest satisfaction.
- Promote loyalty programs, special events, and promotions to encourage guest engagement and repeat visits.
- Maintain a professional appearance and demeanor at all times, embodying the brand's values.
- Collaborate with the marketing team to support promotional activities and events.
- Uphold environmental, health, and safety standards in alignment with organizational policies.