Case Manager | Kaituitui, Dunedin Metro

Join our teams in Dunedin Central and Te Kāika Wellbeing Hub Caversham, delivering a great service to our communities. As a Case Manager, you'll work with New Zealanders navigating challenging life situations and help connect them to the right support at the right time. This is complex, high trust mahi that requires empathy, policy knowledge, and a high level of personal integrity.

Requirements

• Listen deeply to clients and respond with care
• Be fast and accurate with data entry
• Be confident with technology and able to navigate multiple systems
• Be empathetic and professional in high-pressure situations
• Be a clear communicator and able to build trust with clients
• Be adaptable and steady in a fast-paced environment
• Be a strong team player and able to work collaboratively
• Be comfortable with numbers and detail

Benefits

• Full induction and training plan
• Ongoing support from peers and leaders
• Development opportunities and career pathways
• Competitive salary based on Band 4
• Opportunities for career advancement