Patient Services Specialist - Call Center (Bilingual)
Mission Neighborhood Health CenterSan Francisco, California, United States
Posted September 26, 2025
47740 - 47740 USD year
Full Time
About the Company
Mission Neighborhood Health Center (MNHC) provides comprehensive primary and behavioral health care services tailored to meet the unique needs of diverse communities. With a focus on innovation and responsiveness, MNHC ensures high-quality medical care that addresses both physical and mental well-being, making it a distinctive asset in the healthcare industry.
Job Description
Mission Neighborhood Health Center is seeking a Bilingual Patient Services Specialist for their Call Center. The role involves providing excellent customer service to patients, assisting with medical record management, and acting as a cashier. The organization aims to provide comprehensive healthcare services in the Mission and Excelsior Districts of San Francisco, advocating for health equity and delivering innovative services.
Requirements
- Must be bilingual (Spanish/English).
- H.S. Diploma or equivalent.
- Knowledge of medical terminology preferred.
- Familiarity with Third-Party Reimbursement programs preferred.
- Ability to maintain confidentiality.
Benefits
- Employee incentive program
- 401(k) retirement savings plan
- Medical insurance
- Dental and vision insurance
- Life insurance
- Paid time off
- Flexible spending accounts
- Commuter benefits
