Cash Management Technical Support Officer

The Cash Management Technical Support team provides technical and operational support to customers using GTBA's Cash Products. This is a customer-facing role.

Requirements

• Strong verbal and written communication skill
• Business level proficiency in English, if not native
• Japanese language skills preferred, but not essential if the candidate can demonstrate experience working successfully in a multi-cultural environment
• Bachelor’s degree
• 3+ relevant experience working in the financial services
• Prior knowledge of cash management channels required
• Ability to manage multiple step processes with strong prioritization skills in a complex, fast-paced environment
• Demonstrates basic problem-solving abilities and willing to take on responsibility
• Excellent experience with Microsoft Office product suite (PowerPoint and Word) and proficient in Excel

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Discretionary Bonus