Platform Experience Manager
MNTNUnited States
Posted December 2, 2025
Full Time
About the Company
MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile.
Job Description
MNTN is looking for a Platform Experience Manager to join their Customer Experience team. The role involves guiding customers through best practices, enabling internal teams, and influencing the product feedback cycle. The ideal candidate will have 4+ years of experience in a customer-facing solutions, product, or technical role, with prior experience in AdTech, MarTech, or performance marketing.
Requirements
- Serve as a subject matter expert (SME) on MNTN's platform and industry best practices
- Partner with Customer Success to guide customers through validating campaign performance
- Deliver enablement sessions and training—both internally and externally—focused on solutioning, performance measurement, and best practices for post-launch success
- Collect, analyze, and synthesize customer feedback on measurement solutions and platform functionality
- Act as a trusted advisor to customers and internal stakeholders on the evolving AdTech and CTV measurement landscape
Benefits
- 100% remote within the US
- Flexible vacation policy
- Annual vacation allowance for travel related expenses
- Three-day weekend every month of the year
- Competitive compensation
- 100% healthcare coverage
- 401k plan
- Flexible Spending Account (FSA) for dependent, medical, and dental care
- Access to coaching, therapy, and professional development