Senior Director of Renewals

Modern Health is a mental health benefits platform for employers offering resources for emotional, professional, social, financial, and physical well-being. They are seeking a Senior Director of Renewals to own and drive the renewal strategy for their client base, focusing on protecting revenue, coaching a team, and ensuring customer satisfaction. This role involves strategic leadership, operational rigor, data-driven insights, and a customer-centric approach.

Requirements

• Build and execute strategies that proactively protect and grow recurring revenue.
• Manage, coach, and scale a team responsible for renewal execution.
• Develop and own a forward-looking renewal playbook.
• Leverage data-driven insights to forecast, identify churn patterns, and tailor proactive strategies.

Benefits

• Medical / Dental / Vision / Disability / Life Insurance
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists
• Generous Time Off
• Company-wide Collective Pause Days
• Family Support
• Professional Development
• Financial Wellness
• New Hire Stipend
• Annual Wellness Stipend
• 401k