Customer & Client Support Consultant
more.comAttica, Greece
Posted October 30, 2025
Full Time
About the Company
More.com is the most complete ticketing platform for events of all kinds. It is one of Europe’s largest ticketing platforms, with more than 3.500 partners, 220.000+ productions and 34M+ tickets. A go-to destination for event-goers, offering an extensive range of experiences, including concerts, theater productions, festivals, sports events, and much more.
Job Description
More.com is seeking a Customer & Client Support Consultant to enhance satisfaction and acquire new clients. This role involves handling customer support requests through phone, chat, and email, managing ticket reservations, and troubleshooting issues. The ideal candidate will be enthusiastic about the ticketing industry and possess analytical and organizational skills.
Requirements
- 2-3 years proven working experience as a support consultant
- Proven experience in a technical or implementation consulting role, with a focus on AI/machine learning solutions
- Fluency in Greek and English, both verbal & written
- Knowledge of ForthCRS - Certus System
- Customer oriented approach
- Exceptional analytical and critical-thinking ability
- Strong organizational skills
- Prioritization skills
- Ability to manage multiple projects
Benefits
- Competitive salary package
- Bonus scheme
- Health and life insurance for you and your family
- Top of the line tools and equipment
- Career and competencies development
- Modern workspace environment
- Employee Wellness Program
