Customer Support Specialist - German/English (f/m/d)
MossBerlin, Germany
Posted September 11, 2025
Full Time
About the Company
Moss is a technology-driven solution for expense and financial management. Offering intelligent corporate credit cards, digital invoice processing, and automated accounting, Moss helps companies manage expenses simply and transparently while advancing core business processes with digital workflows. With time savings up to 16 hours monthly, Moss enables financial controllers, executives, HR teams, and operational staff to reduce repetitive tasks efficiently. Intuitive and tailored to German companies' needs, Moss ensures secure data hosting in Germany, offering high credit limits, employee credit cards, DATEV integration, and controlling features for maximum transparency and efficiency.
Job Description
Moss is seeking a Customer Support Specialist to help finance professionals leverage automation and make informed decisions. This role involves handling customer queries, analyzing product functionality, and contributing to process improvement within a dynamic and fast-paced team. The position requires being proactive, problem-solving, and maintaining a customer-focused approach.
Requirements
- Previous experience in a customer-facing role
- Fluency in German and English (C1 and C1)
Benefits
- Equity
- Learning & Development Budget
- Work from abroad
- Remote work flexibility
