Service Architect

Provide Service Design and Introduction expertise for MSI, responsible for translating customer requirements and contractual obligations into Service Designs. Manage the effective introduction of services into the live environment and provide consultancy to other areas of the business.

Requirements

• Broad commercial awareness and understanding of business
• Experience in selecting and applying service management principles, policies, and techniques
• At least 2 years experience in a IT or communications environment
• Understanding and appreciation of Project Management Techniques
• Experience of pre-sales support, service design, and transition project delivery
• Clear and concise verbal, written, and presentational skills