Customer Account Specialist

We are looking for a proactive relationship-builder who thrives in a dynamic environment. The Customer Account Specialist plays a key role in maintaining and growing customer relationships.

Requirements

• Proven success in a customer-facing or customer account support role, preferably within a manufacturing or industrial setting
• 2-4 years of relevant experience in customer service, inside sales, or order management
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Able to type efficiently and navigate multiple systems confidently
• Experience with ERP systems, customer portals, and internet-based order platforms is highly preferred
• Strong data accuracy, tracking, and reporting skills
• Excellent verbal and written communication abilities
• Highly organized with exceptional time management and task prioritization skills
• Demonstrated problem-solving ability and initiative
• Friendly, customer-focused demeanor with a team-first mindset