Analyst, IT Support Technician
MUFGLondon, England, United Kingdom
Posted November 14, 2025
Full Time
About the Company
Mitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups, with a vision to be the world's most trusted financial group.
Job Description
We are seeking a versatile and proactive Onsite IT Support Technician to manage a range of desktop, network, and facilities-related tasks. This role requires hands-on experience with hardware installations, network patching, and general IT support operations.
Requirements
- Proven experience in a Desktop Support or Desktop Support role (minimum 2 years).
- Strong expertise in Windows 10 and Windows 11 environments, including troubleshooting and configuration.
- Experience with corporate mobile devices (iPhones, Android phones, iPads) and mobile device management.
- Strong customer service skills, with the ability to empathize and engage effectively with end users.
- Demonstrated ability to manage multiple service requests and prioritize tasks in a busy, fast-paced environment.
- Excellent communication skills, especially in face-to-face interactions with non-technical users.
- Understanding of ITIL processes and a desire to apply them to improve IT services.
- Willingness to take on leadership roles in customer-focused projects and continuous improvement initiatives.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
