Guest Services Associate Lead, Arleta, Ca
National Health FoundationLos Angeles, California, United States
Posted May 22, 2024
38000 - 44000 USD year
Full Time
About the Company
Founded in 1973, National Health Foundation is a nonprofit that works within under-resourced Southern California communities to eliminate barriers to health, address the root causes of poor health, and find solutions that lead to lasting change. Embracing the guiding philosophy that health begins where we live, learn, work and play, the organization’s advocacy and work focuses on four key areas: housing, food access, built environment and education. We are committed to changing the physical and social landscape of vulnerable neighborhoods and empowering individuals to make choices that allow them to live a long, healthy life, regardless of their income, education or ethnic background.
Job Description
The Lead Guest Services Associate (LGSA) will provide direct support and leadership in ensuring a hospitable and safe environment for guests at a Recuperative Care Facility. Responsibilities include scheduling, staff delegation, communication with interdisciplinary teams, quality assurance, and adherence to NHF policies. The LGSA will collaborate with program coordinators and social services to ensure smooth guest services delivery.
Requirements
- Collaborate with Program Coordinators and Program Manager.
- Conduct shift meetings and debrief staff.
- Ensure safety and security of the facility.
- Administer incident reports and ensure documentation accuracy.
- Adapt to schedule changes as needed.
Benefits
- Benefits Information - https://nationalhealthfoundation.org