Customer Support Engineer
NaviantUnited States
Posted November 19, 2025
Full Time
About the Company
Naviant is a fully remote software services company driving business efficiencies through intelligent automation and cutting-edge technology.
Job Description
Naviant is seeking Customer Support Engineers who bring strong technical expertise, proactive problem-solving skills, and a passion for outstanding customer service. In this role, you’ll troubleshoot software issues, deliver timely and effective solutions, and build lasting relationships with our customers.
Requirements
- Associate or bachelor’s degree in technology related field or equivalent working experience
- Self-driven with the ability to operate successfully with minimal oversight
- Experience in a direct customer support role
- Strong problem-solving skills and ability to think analytically
- Effective communication and interpersonal skills
- Experience installing and troubleshooting software solutions
- Ability to evaluate new operating systems, networking technologies, and hardware advancements
Benefits
- Health, Dental, and Vision Insurance
- Disability and Life Coverage
- Flexible Spending Plans
- Paid Time Off (PTO)
- 401(k) with Match Program
- Remote Work Environment
- Home Office Allowance
- Parent Program
- Lifestyle Spending Account (LSA)
- Charitable Giving Program
- Volunteer Time Off (VTO)
- Wellness Initiatives
