CRM Executive
NBK & Sons HoldingQatar
Posted January 11, 2026
Full Time
About the Company
NBK & Sons Holding creates innovative business solutions with a commitment to excellence and ethical practices.
Job Description
Implement and manage customer relationship management strategies to enhance customer satisfaction, loyalty, and retention.
Requirements
- Implement and manage customer relationship management strategies
- Collaborate with cross-functional teams
- Maintain and update customer databases
- Analyze customer data
- Develop and implement customer communication strategies
- Ensure timely and accurate responses to customer inquiries
- Utilize CRM software and tools
- Collaborate with sales team
- Coordinate customer loyalty programs
- Identify and implement process improvements
- Stay updated on industry trends
- Conduct regular training sessions
- Develop and maintain CRM-related documentation
- Monitor and report on key performance indicators
- Maintain compliance with data protection and privacy regulations
