Sales Consultant - Parts

Greet customers, provide expert advice on automotive parts, and process orders accurately. Build strong relationships with customers and meet or exceed sales targets.

Requirements

• Greet customers in a professional and friendly manner
• Provide expert advice and guidance to customers
• Assist customers in identifying and locating the correct parts
• Build strong relationships with customers
• Recommend additional products or accessories
• Process parts orders accurately and efficiently
• Maintain up-to-date knowledge of the parts inventory
• Proactively reach out to customers regarding new products, promotions, and upcoming events
• Meet or exceed sales targets and objectives
• Follow up with customers post-purchase to ensure satisfaction
• Resolve customer complaints or issues in a professional and timely manner
• Stay updated on industry trends, market conditions, and competitors' offerings
• Collaborate with the marketing team to develop and implement sales and promotional strategies
• Maintain accurate and organized customer records
• Adhere to all company policies, procedures, and ethical standards
• Continuously enhance product knowledge and sales skills through training and professional development opportunities
• Perform other department duties related to his/her position as directed by the Head of the Department