Public Area Attendant Supervisor is responsible for ensuring room assignments are completed accurately and on time, inspecting guest rooms to ensure Forbes standards are met, and creating room assignments for other housekeeping associates. The role requires a high school diploma or equivalent, ability to work varying shifts, and fluency in English.
Requirements
- Ensuring all guest room assignments are completed in an accurate and timely manner
- Inspecting various aspects of guest rooms to ensure Forbes standards are being upheld
- Creating room assignments for Room Attendants and other housekeeping associates as needed
- Utilizing software programs to generate reports
- Taking appropriate corrective measures to resolve associate issues
- Ensuring rooms are cleaned thoroughly and in accordance with resort protocol
- Ensuring any guest requests are fulfilled in an efficient manner
- Ensuring associates adhere to established policies and procedures
Benefits
- Attractive 401(k) plan
- Paid vacation, holidays, and personal hours
- Family medical, dental, and vision insurance
- Long-term and short-term disability insurance
- Employee and educational assistance program
- Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
- On-site uniform and dry-cleaning services
- Discounted meals during breaks in associate break areas
- Associate Recognition programs
- Comprehensive professional development programs
- Opportunities for advancement
- Mentoring and coaching programs
