Solution Architect- Pharmacy/Clinical Implementations

As a Solution Architect, you will provide expert solution knowledge and recommended implementation and maintenance best practices. You will work with clients to design processes and oversee the implementation of a particular component within the overall project. This role entails owning subject matter expertise, overseeing design, and ensuring the successful implementation of a particular component within the overall project.

Requirements

• Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits
• Guide clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance
• Act as a primary consultant for the client's solution troubleshooting, consultation, and knowledge transfer
• Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support
• Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing
• Manage client expectations and ensure project delivery meets goals of engagement
• Coach, mentor and guide solution teams on recommended methodology practices