Field Support Engineer (Cooling Systems)

Join New Era Technology, where People First is at the heart of everything we do. We're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. As a Field Support Engineer (Cooling Systems), you'll be responsible for providing onsite technical services in support of Mission Critical Cooling Systems.

Requirements

• Participates in system deployment project for established service area, by delivering installation, startup and/or commissioning support services.
• Provides onsite support by assisting in fault isolation of electro-mechanical systems.
• Identifies necessary parts to resolve customer equipment failures.
• Maintains accurate customer service records and reports within the Case Management System/CRM.
• Serves as a resource to sales personnel for assigned service area.

Benefits

• Competitive benefits
• Continuous training
• Team-oriented culture
• Opportunities for personal and professional development