Customer Relations Representative/Web Program Specialist
New York City Bar AssociationNew York, New York, United States
Posted December 24, 2025
49000 - 52000 USD year
Full Time
About the Company
The New York City Bar Association (City Bar) is a voluntary association of lawyers and law students, founded in 1870, with a mission to equip and mobilize the legal profession to practice with excellence, promote reform of the law, and uphold the rule of law and access to justice.
Job Description
The Customer Relations Representative/Web Program Specialist role serves as the primary administrative and technical support contact for online programs, ensuring seamless execution and excellent customer service.
Requirements
- Associate level degree or higher, or equivalent experience
- Minimum one year of experience in a customer service environment
- Excellent communication skills, both verbal and written
- High attention to detail, adherence to deadlines, strong judgment
- Ability to manage multiple projects and meet deadlines
- Self-motivated and able to assume responsibility and work autonomously in a professional and results-oriented manner
- Ability and desire to provide excellent customer service
- Strong computer skills including Microsoft Office Suite; willing to embrace new technology
- Experience with iMIS, Freestone, HTML, a plus
Benefits
- Generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year’s day, day off for volunteer work, extra time off in summer)
- Choice of medical plans (some offered at almost no charge to employee)
- Dental
- Vision
- 401K
- Life insurance
- Commuter benefits program
- Employee Assistance Program
- Short-term/long-term disability insurance
- Employee discounts