Sales Support Director
Newrez LLCTroy, Michigan, United States
Posted December 22, 2025
Full Time
About the Company
Newrez is a great place to work that rewards its employees with benefits and a Corporate Social Responsibility program.
Job Description
The Sales Support Director is responsible for innovation and leadership in developing and implementing initiatives in the Call Centers that support company goals and objectives.
Requirements
- Manage the overall operation of the call center with a focus on lead routing and development.
- Provide leadership and influence for the direction of Call Center technology.
- Business responsibility for directing and managing Telecom infrastructure and resources, Toll Free Number set-up and tracking, call center lead routing strategies including but not limited to call center phone, Outbound iLeads and CHAT.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave
- Pet insurance
- Adoption Assistance
- Tuition reimbursement
- Employee Loan Program