NewRocket is hiring a ServiceNow Platform Analyst (ITSM/CMDB) to join their India team in support of a large global client. The successful candidate will analyze, design, program, debug and modify software enhancements, write code, complete programming, and perform testing and debugging of applications using current programming language and techniques.
Requirements
- Strong knowledge of software engineering principles for cloud-based platforms
- Strong understanding of the ServiceNow functionalities and features of Platform Analyst with ITSM & CMDB
- Solid knowledge of glide record usage, XML and structural programming concepts
- Proficient in JavaScript
- Excellent understanding of core object-oriented programming with hands-on experience developing for and/or customizing the ServiceNow Platform
- Strong written and verbal communication skills
- Working knowledge of relational databases
- Ability to assess and mitigate risk
- Strong leadership capabilities
- Effective facilitation, coaching and mentoring skills with ability to motivate a team
- Strong problem-solving skills; ability to simplify complex situations
- Strong relationship management skills with all levels
- Ability to deliver high degree of customer satisfaction
- Comfortable working in a matrixed organization
- Comfortable working with ambiguity and change
Benefits
- Flexible work hours
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
- Relocation Assistance
