Technical Services Representative (Remote - United States)

Join Nextech as a Technical Services Representative and provide advanced technical services and support for all Nextech Software Products.

Requirements

• Flexibility to work evening shift and occasional on-call weekend shifts
• Advanced technical skills, including basic computer/technology skills
• Proficient to excellent Microsoft Office Suite experience
• Familiarity with Windows and Server Environments, Connectivity, Navigation
• Intermediate experience in reading HL7 messages and understanding HL7 requirements
• Basic knowledge of SQL queries and ability to write basic queries
• Hands-on experience with APIs, including providing support and troubleshooting
• Basic proficiency in HTML and JavaScript, with the ability to make minor modifications to scripts
• Strong to excellent interpersonal, written, and verbal communication skills
• Proven/demonstrated ability to work independently as well as in a team environment
• Excellent project management, analytical and problem-solving skills, detail oriented along with superb time management skills in a high-paced environment
• Excellent customer service skills

Benefits

• Generous annual bonus opportunity
• 401(k) with Employer Match
• Paid Time Off & Holidays
• Volunteer Time Off
• Insurance: Choice of Medical, Dental, and Vision plans
• Health Savings Account with employer match
• Flexible Spending Account
• 100% Company-Paid Parental leave
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• Nextech Luminary Peer Recognition Program
• Wellness Programs
• Employee Assistance Program with free counseling sessions available
• Corporate Discounts on Retail, Travel, and Entertainment