Engineering Manager (AI Agents Team)
NextivaScottsdale, Arizona, United States
Posted September 23, 2025
115000 - 180000 USD year
Full Time
About the Company
Nextiva is a leading provider of AI-powered customer experience solutions, transforming how businesses engage with customers through its comprehensive platform. With services including journey orchestration, automation, and analytics, Nextiva focuses on delivering Amazing Service® and enhancing brand management. Headquartered in Scottsdale, Arizona, the company has secured significant funding and powers over 100,000 businesses globally.
Job Description
Nextiva is seeking a hands-on, experienced Engineering Manager to lead their AI Agents team within the Data & Intelligence Platform group. This role focuses on developing intelligent, multimodal AI agents to transform how businesses engage with customers. The ideal candidate will have expertise in machine learning, software engineering, and a commitment to ethical AI practices.
Requirements
- Lead, mentor, and grow a team of AI Software Engineers.
- Oversee the design, development, and deployment of AI agents.
- Integrate large language models into production systems.
- Optimize AI algorithms for performance and scalability.
- Implement robust testing and ethical AI practices.
Benefits
- Health plan options
- Life insurance
- Supplemental indemnity plans
- Flexible Time Off
- PTO
- Parental bonding leave
- Paid Holidays
- 401(k) plan with company match
- Health Savings Account
- Dependent Care FSA
- Wellness initiatives
- Ongoing learning and development opportunities
