IT Software Engineer
NICEIsrael
Posted September 30, 2025
Full Time
About the Company
NiCE is a global leader in AI-powered customer engagement solutions, offering platforms that automate interactions into intelligent actions. The company's core services include customer service automation, digital self-service, and workforce optimization, empowering organizations to enhance performance and deliver measurable outcomes across industries. NiCE's commitment to putting people first and its widespread adoption in over 150 countries make it a trusted partner for innovation and efficiency.
Job Description
NiCE is seeking a motivated IT Software Engineer with 2-5 years of AI development experience. The role involves designing, building, and deploying AI-powered applications and solutions using modern tools. The ideal candidate will contribute to the development of AI agents and copilots, integrate AI models into applications, and collaborate with cross-functional teams.
Requirements
- 2–5 years of experience in software development with a focus on AI/ML implementation
- Proven hands-on experience building AI applications, agents, or copilots using Python and platforms such as Microsoft Copilot Studio, Azure OpenAI, Azure AI Foundry, or similar
- Understanding of LLMs, prompt engineering, vector databases, and real-time data integration
- Familiarity with DevOps/MLOps practices for deploying and monitoring AI models
- Strong programming skills in Python (experience with frameworks such as Langchain, Hugging Face, ...)
- Experience working with APIs, cloud platforms (Azure preferred), and data pipelines
- Ability to work collaboratively in a team and communicate technical concepts clearly.
Benefits
- Hybrid work model
- Career growth opportunities
